Legal

Privacy Policy

Last updated: April 2026

The short version: We collect only what we need to run this website and respond to your enquiries. We never store, process, or train on any BCM data you generate within the platform. Your documents stay on your device.

1. Who we are

This website is operated by SCP RESILIENCIA S.R.L., a company incorporated under the laws of the Dominican Republic. References to "we", "us" or "our" throughout this policy refer to SCP RESILIENCIA S.R.L.

Contact: contact@resiliencia.app

2. What data we collect

Contact form

When you submit the contact form on our website, we collect:

This data is submitted via Netlify Forms and stored on Netlify's infrastructure until we process your request. We do not add you to any marketing list without your explicit consent.

Analytics

If you accept cookies, we use Google Analytics to collect anonymised data about how visitors use our site (pages visited, session duration, device type). This data is aggregated and cannot be used to identify you individually. Your IP address is anonymised before processing.

Technical data

Like all websites, our server may log your IP address, browser type, and referring URL for security and performance purposes. These logs are retained for a maximum of 30 days.

3. What we do NOT collect

ResiliencIA.app processes all BCM document generation locally in your browser. We do not receive, store, log, or process any business data, organisational information, or AI-generated content that you create within the platform. This data never leaves your device.

4. Legal basis for processing (GDPR)

For users in the European Economic Area, our legal bases for processing personal data are:

5. Data sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared only with:

All third-party processors are required to handle your data in accordance with applicable data protection laws.

6. Data retention

Contact form submissions are retained for a maximum of 12 months after our last interaction. Analytics data is retained for 14 months as per Google Analytics default settings. Server logs are deleted after 30 days.

7. Your rights

Depending on your location, you may have the right to:

To exercise any of these rights, contact us at contact@resiliencia.app. We will respond within 30 days.

8. Security

We take reasonable technical and organisational measures to protect your data, including HTTPS encryption, strict access controls, and regular security reviews of our platform.

9. International transfers

Our website is hosted via Netlify, whose infrastructure may be located in the United States. Netlify participates in the EU–US Data Privacy Framework. For more information, see Netlify's Privacy Policy.

10. Cookies

For full details on how we use cookies, please read our Cookie Policy.

11. Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes constitutes your acceptance of the revised policy.

12. Contact & complaints

For any privacy-related questions, contact us at contact@resiliencia.app.

If you are in the EU and believe we have not handled your data appropriately, you have the right to lodge a complaint with your local supervisory authority.